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courses

  • TRUST

    Course Objective: The main objective of this module is to offer concepts and explanations on gaining and maintaining the trust of each member to lead the team to success. Playing the role of leader must be based on the act of trust and not imposing yourself to command. Program content: 1. Opening 2. Introduction 3. Target audience and […]

  • DELEGATION

    Course Objective: The main objective of this module is to offer concepts and explanations on how to delegate activities and make sure that execution will be efficient. Trusting the team is important, but the main thing is knowing how delegation should happen, as there can be no noise when conducting team activities. Program content: […]

  • MASTER THE ART OF VERBAL COMMUNICATION

    Course Objective The “Master the Art of Verbal Communication” course aims to enable participants to improve their communication skills in the workplace. Through proven techniques, students will learn how to make a great first impression, lead engaging conversations, and face difficult situations with confidence and assertiveness. Program Content INTRODUCTION 1. […]

  • ELEMENTS OF CUSTOMER COMMUNICATION

    Course Objective This course aims to empower professionals to enhance their customer communication skills, which are essential to providing exceptional support. By the end of the course, participants will be able to confidently start and end conversations, listen to and understand customer needs, and provide empathetic and personalized support, resulting in […]

  • MANAGEMENT TOOLS

    Objetivo do Curso Apresentamos aqui algumas das principais ferramentas e técnicas de gestão para aprimorar as habilidades de liderança e gerenciamento em ambientes empresariais, abordando desde a identificação de oportunidades de mercado, ganho de produtividade, até a criação de planos de ação e análises de pontos fortes, fracos, oportunidades e ameaças. Com isso, os participantes […]

  • CASH FLOW

    Course Objective The online course “Cash Flow Management” was developed with the aim of training professionals and entrepreneurs to understand, implement and improve effective financial management practices through cash flow. Participants will learn how to use this strategic tool to monitor and optimize the financial performance of their companies, […]

  • FUNDAMENTALS OF ONLINE SECURITY

    Course Objective The “Fundamentals of Online Security” course aims to enable participants to protect themselves from virtual threats, understanding the basic principles of cybersecurity and adopting preventive measures to safeguard personal data and information. Syllabus 1 What is Cybersecurity? 1.1 Imagine this 1.2 Video – What is […]

  • SALES FUNDAMENTALS

    Course Objective The Sales Fundamentals course aims to provide a comprehensive understanding of the essential principles necessary for a successful career in the sales field. Whether you are an experienced professional or a beginner, this course offers a solid foundation to boost your professional trajectory, covering topics ranging from sales ethics to practical tools […]

  • FUNDAMENTALS OF MANAGEMENT

    Course Objective: This course presents the main concepts on how to be a good manager, understanding the necessary skills, important actions and preparations necessary to perform with excellence. Program content: 1.1 Opening 1.2 Introduction 1.3 Target audience and Objectives 1.4 Leaving the role of Expert 1.5 The tension between the roles of Manager and Leader 1.6 […]

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